CDHS offers outcome-based, job-related training programs with all of these important characteristics:

• Competency-based focus that brings "the right people to the right training at the right time"
• Manager-trainer-trainee partnerships that reinforce learning
• "Before, during, and after" training strategies that ensure transfer of learning directly to the job
• Outcome-based curricula that identify best practice goals, worker abilities, and measurable results
• Innovative training technologies, including multimedia, CD-ROM, teleconferencing, and e-learning
• Evaluation of the impact of training on workforce performance—including interactive, real-time electronic evaluation that provides immediate participant feedback
• Collaborative partnerships with academic and subcontractor agencies that contribute current research and "real world" input into training content and design
• Integration of training into the overall organizational climate, with attention to agency programs and goals
• Organizational assessment consultations to determine whether training is the most immediate need
• Technical assistance in organizational development, program planning, leadership development, and coaching